Privacy notice

This privacy notice tells you what to expect Cowden Quilt School to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Website analytics

  • Cookies

  • Customer data

  • Marketing emails

  • Order emails

  • Website data

  • Share buttons

  • Fonts

  • How to complain.

Contact details

Post

Ashby House Farm, Church Lane, Hungarton, Leicester, Leicestershire LE7 9JX, UK

Telephone

07949025150

Email

hello@cowdenquiltschool.com

What information Cowden Quilt School collects, uses and why

Cowden Quilt School collects or uses the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Purchase or account history

  • Payment details (including card or bank information for transfers and direct debits)

  • Website user information (including user journeys and cookie tracking).

Cowden Quilt School collects or uses the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Addresses

  • Purchase history

  • Marketing preferences.

Cowden Quilt School collects or uses the following information for service updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

  • Recorded images, such as photos or videos

  • Purchase or viewing history.

Cowden Quilt School collects or uses the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Correspondence.

Cowden Quilt School’s lawful bases for collecting or using personal information to provide services and goods are:

  • Consent
    Cowden Quilt School has permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Cowden Quilt School’s lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent
    Cowden Quilt School has permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests
    Cowden Quilt School collects or uses your information because it benefits you, Cowden Quilt School or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • To provide general and specific marketing information to an individual who has proactively joined the Cowden Quilt School email mailing list via the website or has provided their email address in person or via social media messaging apps such as Instagram and Facebook for the purposes of joining the marketing mailing list.

Cowden Quilt School’s lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent
    Cowden Quilt School has permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests
    Cowden Quilt School collects or uses your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • To provide general and specific marketing information to an individual who has proactively joined the Cowden Quilt School email mailing list via the website or has provided their email address in person or via social media messaging apps such as Instagram and Facebook for the purposes of joining the marketing mailing list.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent
    Cowden Quilt School has permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Lawful bases and data protection rights

Where Cowden Quilt School gets personal information from

Directly from customers, subscribers and enquiries.

How long Cowden Quilt School keeps information

Cowden Quilt School retains your personal data for as long as necessary to fulfil the purposes they were collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Website analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies.

A cookie is a small text file that is downloaded onto a computer, smartphone or equivalent device when its user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions. It is standard practice to use cookies to make user experience of websites.

All visitors to www.cowdenquiltschool.com are asked to accept our cookies policy on their first visit to the website, and routinely thereafter, to comply with the UK’s General Data Protection Regulations (GDPR), a European and UK privacy law that regulates how individuals and organisations may collect, use, and retain the personal data of individuals.

This website is hosted by Squarespace:

With your consent, cookies also allows Cowden Quilt School to collect and share your data with our trusted partners, including, but not limited to, Google, Meta and Pinterest, in order to provide personalisation of functions and ads.

Overall, cookies help Cowden Quilt School and Squarespace to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer and devices, or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Please note that by not accepting, deleting or disabling cookies, you may not be able to use certain parts or take full advantage of this website.

Customer data

When you buy something on this website, your personal information is collected from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) Stripe and PayPal will also collect payment information from you. You can read their privacy policies on their websites.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Marketing emails

When you use this website to join the Cowden Quilt School email subscriber list, we collect your email address in order to track and respond to your request. We share this information with Squarespace, our website hosting provider, so that they can provide website services to us.

We also share this information with MailChimp for storage and sending emails on behalf of Cowden Quilt School. You can unsubscribe by clicking the link at the bottom of these emails.

Order emails

We may email you with messages about your order. For example, we may email you to tell you that:

  • You’ve made a purchase

  • Your order has shipped

  • Your digital pattern purchase is available to download.

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Website data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address,

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Share buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Facebook, Instagram and Pinterest. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address.

How to complain

If you have any concerns about Cowden Quilt School’s use of your personal data, you can make a complaint using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

January 2025